So, while it isn't necessary to already be technically competent to get attention from us, it necessary to demonstrate the kind of attitude that leads to competence — alert, thoughtful, observant, willing to be an active partner in developing a solution.
If you can't live with this sort of discrimination, we suggest you pay somebody for a commercial support contract instead of asking hackers to personally donate help to you.
We like answering questions for people who have demonstrated they can learn from the answers.
Many project websites link to this document in their sections on how to get help.This might well take you straight to fix documentation or a mailing list thread answering your question.Even if it doesn't, saying is a good thing to do in e-mail or news postings requesting help, if only because it records what searches won't help.We acknowledge that, and don't expect everyone to take an interest in the technical matters that fascinate us.Nevertheless, our style of answering questions is tuned for people who take such an interest and are willing to be active participants in problem-solving. Nor should it; if it did, we would become less effective at the things we do best. We take time out of busy lives to answer questions, and at times we're overwhelmed with them. In particular, we throw away questions from people who appear to be losers in order to spend our question-answering time more efficiently, on winners.
Good questions help us develop our understanding, and often reveal problems we might not have noticed or thought about otherwise. Despite this, hackers have a reputation for meeting simple questions with what looks like hostility or arrogance.